Ultimate Pastry, Savory & Craft Beverage Ingredients

Return Policy

If you are curious to know if the products you are looking at are the best fit for you and your application, or should you not find what you are looking for on our website, feel free to call us at 1-800-266-7388 and let us answer your questions prior to placing your order.

You have 60 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the original packaging, unused, and in the same condition you received it. All returns must be shipped to 451 Lombard Street, Oxnard, CA 93030 and include a valid RMA number. Please email us at or call us at 1-800-266-7388 to obtain a return number.

Once we receive your item, you will receive a refund to your credit card (or original method of payment). The refund may take several days to post to your chosen credit card’s statement depending on your card issuer’s policies.

Email:, reference your order number, and one of our customer service associates will be in touch with you. Our service, just like our product offerings, are the best in the industry. You will not find a more attentive, courteous and knowledgeable customer service staff waiting to help with all of your needs.

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