FAQs
Our Company
Amoretti comes from the word amore in Italian, which means love. Amoretti, at least our definition of it, means 'little love'. When it was founded nearly thirty years ago, this company was our little love, and it still is today. Yes, we are romantics at heart.
We have a very strong presence on Amazon, where you may have come across several hundred of our products. We also happen to be the secret ingredient in many recipes for large, Fortune 500-sized companies. In other words, you most likely have tried our products in your favorite coffee, cake, ice cream, cookie, cocktail, and many other culinary creations without ever knowing it.
In one word, quality. In a second word, concentration. We wholeheartedly believe in the outstanding quality of our products. After all, they have stood the test of time for nearly three decades. Generally speaking, Amoretti items are many times more concentrated than similar products. Once you understand how they are designed to be used, they are remarkably easy and unmatched in flavor delivery, and are oftentimes the chosen ingredients by world-famous pastry chefs in national competitions.
Ordering From Us
Either on our own website or on Amazon. If you purchase on our website, you can check out with your Amazon ID. If you are purchasing on a mobile phone, you can also pay with Apple Pay. You're also more than welcome to call us directly at 1-866-663-1589.
We offer a full range of products in both small (retail) and large (wholesale) pack sizes directly on our website with appropriate discounts for our wholesale pack sizes. If you wish to order larger pack sizes not listed on our website, such as drums and totes, please call us at: 1-866-663-1589.
Orders on www.amoretti.com can be shipped to the US or Canada. If you're in another country, feel free to email us at orders@amoretti.com or call us at 1-866-663-1589 and we can guide you through the international ordering process. We can ship to any country in the world which FedEx services.
All orders ship FedEx Ground, and most in-stock items will ship within 7 business days of being ordered. Call us at: 1-866-663-1589 for further information.
- Domestic Free Ground shipping for orders over $79 ONLY within the 48 US states (excluding Hawaii and Alaska)
- Domestic $9.99 Flat rate shipping rate for orders under $79 within the 48 US states (excluding Hawaii and Alaska)
- Our Free Ground Domestic Shipping Over $79 Offer applies only to orders placed online at www.amoretti.com
- Any orders over 250 lbs will incur an additional freight fee and are not eligible for any free shipping promotions.
We constantly strive to improve our packaging to ensure our customers' shipments arrive in perfect condition. As a result, the item you receive may appear slightly different than it does online. Rest assured that pack sizes and fill weights remain identical. We thank you for your understanding.
Promotions
Many kinds! We typically run seasonal promotions throughout the year for all major holidays, and we also offer unique promo codes at the events which we attend. It's been rumored that if you're super sweet to our customer service reps, they might whisper to you a current promo code which you can when checking out your order.
Our Free Shipping Over $79 Offer applies only to orders placed online at www.amoretti.com
Our Buy More, Save More Quantity Break Discounts come with 1 dispensing pump for product types that come with pumps.
Mix and matching flavors is allowed within product collection of the same price tier.
Yes. Gift card dollar amounts will be subtracted from your order total and may be combined with other discounts and discount codes.
Shipping and other promotional codes can be entered at checkout before placing your order.
If you have specific questions about an order you placed either on Amazon or www.amoretti.com, you can contact your Account Manager direct or email us (with your order number) at orders@amoretti.com. If you have a non-order related question, are curious about our offerings, or simply want to email us your favorite joke, send an email to info@amoretti.com. If all else fails, simply call us at 1-866-663-1589. We'd love to hear from you!
Using Our Products
Anybody can use our products. You do not have to be a professional pastry chef to do so. The only strong recommendation we offer is to purchase a digital gram scale in order to properly and accurately weigh our products such as compounds, extracts, food colors, and concentrates. Since Amoretti products are typically so much more concentrated than other brands, you may or may not have success with simply eyeballing recipes and formulas. You might succeed in making a delicious creation, but you will have difficulty replicating it if you didn't initially weigh your ingredients.
Never! Since Amoretti was founded nearly 30 years, we've never had any minimum order requirements, and we never will. Order as little or as much as you'd like.
Due to the overwhelming amount of free sample requests, coupled with the extremely stringent COVID-19 regulations in place for the state of California, we have indefinitely suspended our free sample program for the time being. Our purpose is, and will always be, to provide our customers with outstanding products combined with a world-class level of service. Additionally, we hope that this change will also help our customers receive their orders much faster. Make sure you are signed up to our newsletter to stay up to date on all news, updates, promos, and monthly specials as they become available.
Shelf life is item-specific and lot-specific. Generally speaking, the shelf life of most items will be 8-12 months from the date you receive them but also can extend up to 2-3 years depending on the product. Our best practice is to not send anything with less than 3 months remaining shelf life at the point of shipment. If you're unsure, simply contact your Account Manager or email us at info@amoretti.com with the lot number (printed on the unit) of the item you're curious about, and we'll let you know!
This is the million dollar question, and a large portion of the answer is the concentration level of each product.
In other words, take a flavor like pineapple.
Our most concentrated form of pineapple would be our pineapple extract, which is like the essential oils of the pineapple. While it does not contain any pineapple fruit in it, you can use it to flavor cakes, cookies, muffins, pies, cheesecakes, chocolates, ice cream – you name it.
Our pineapple compound is slightly less concentrated, but it does contain actual pineapple fruit in the product. It's ideal for cakes, cheesecakes, ice creams, gelato, or any other medium where you would want the actual fruit in your final product.
Our pineapple artisan is slightly less concentrated than our compound, and it's designed for cold applications like ice cream and gelato. Nonetheless, many customers still bake with our artisan products.
Our pineapple swirl would be our least concentrated form of pineapple, and it does contain pineapple fruit. You would use it as liberally as you'd like without worrying about use-percentages.
Remember, if you're ever confused, we're always just one phone call or email away.
Amoretti’s products shall be used for food, beverages and non-tobacco products only. Amoretti’s products shall not be used for any inhalable product, including but not limited to, tobacco products and electronic smoking device (any electronic product that delivers nicotine or other substances to the person inhaling from the device, including, but not limited to, an electronic cigarette, e-cigar, e-pipe, vape pen, or e-hookah). Amoretti’s warranties and indemnification obligations, if any, shall not apply for any of Amoretti’s products used in conjunction with an inhalable or tobacco product.
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